Privacy Policy

1. Introduction

Welcome to FTPAINTS LTD. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us globally.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

FTPAINTS LTD, trading as FTPaints UK, is the data controller responsible for your personal data. Our registered office is located at:

Address: Unit 3, Bishopsgate Business Park, Coventry CV1 4NA, UK

Email: admin@ftpaints.co.uk

Phone: +44 7803 300769

3. Information We Collect

We may collect and process the following data:

3.1 Information You Provide:

Full name, address, phone number, and email address

Payment details for purchases

Account information if you register with us

Any correspondence you send us

3.2 Information We Collect Automatically:

IP address, browser type, and operating system

Details of your visits to our website, including traffic data, location data, and other communication data

3.3 Information from Third Parties:

Data from payment processors and logistics partners

Social media profiles when you interact with us on social platforms

4. How We Use Your Information

We use your personal data for the following purposes:

To process your orders and provide you with our services

To manage your account

To communicate with you regarding orders, promotions, and updates

To improve our website and services

To comply with legal obligations

For marketing purposes, where consent is provided

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Logistics Partners for delivery purposes

Payment Processors to process payments securely

Third-Party Service Providers assisting in business operations (e.g., IT support, marketing services)

Regulatory Authorities if required by law

International data transfers may occur to trusted partners in compliance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (where legally applicable)

Object to or restrict certain data processing activities

Data portability

Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at admin@ftpaints.co.uk.

8. Cookies Policy

Our website uses cookies to distinguish you from other users, enhancing your browsing experience. You can set your browser to refuse cookies; however, some features of our site may not function as intended without them.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.